Do you want to adjust the company address or email address to which we send your monthly or annual bexio invoice? This guide explains how to update the billing address for your ongoing bexio costs with just a few clicks.
Prerequisites
You need administrator rights in your bexio account to access Plan & Options and billing settings.
Step-by-step instructions
Follow these steps to update the billing address:
- Navigate to Settings in the main menu.
- Select the menu item Plan & Options.
- Switch to the Overview tab.
- Click the button Change billing address.
- Now adjust the company address and the desired email address and confirm your changes.
Important: Please note that this adjustment exclusively concerns the address used when you receive the invoice from us (bexio AG) for your account. If you want to change your own company address that appears on invoices to your customers, do this in the company profile. You can find out more in the FAQs.
FAQ & Frequently Asked Questions
Will the new address automatically be applied to existing invoices?
No, the change will not automatically be applied to your already issued bexio invoices. If you would like existing invoices to be updated retroactively, please contact our support directly at billing@bexio.com.
How do I change the address on invoices that I send to my customers?
If you want to adjust the company address that your customers see on your documents (such as Quotes or invoices), you can make this adjustment in your company profile. You can find out more about the company profile and how to adjust it in the article Company Profile & Logo [cite: 3].