Our system is designed to automatically protect itself from harmful requests, especially given the current global security situation in the digital realm. When in doubt, the security of your data is our top priority. In suspicious cases, you may be asked to enter a CAPTCHA (image puzzle) or your access may be temporarily blocked.

It is important to us to reduce the number of requests that are incorrectly identified as harmful. Therefore, we welcome feedback if you are affected. In such cases, the analysis takes a little longer. You can help us speed up the process by providing us with the following:

• The public IP address of your computer/location; you can find this here: https://office.bexio.com/cdn-cgi/trace
• HAR file; this article explains how to generate such a file