Information
We have two types of subscriptions:
- Monthly subscriptions
- Annual subscriptions
Contents
When and how will I receive my invoice?
You will receive the invoice 1-2 working days after the end of your trial period (provided you have completed the purchase process) or after a change of package. You will receive the invoice at the e-mail address you have stored in your bexio account.
Please note that after switching to annual billing, you will first receive a pro-rated annual bill. Your bexio year always starts from the date of purchase.
Example: Your bexio account became chargeable on 01.01.2021 and you switch from monthly to annual billing on 15.01.2021:
You will receive a pro rata annual statement from 15.01.2021 to 31.12.2021. In this statement, the previous monthly statement (01.01.2021-31.01.2021) will be deducted on a pro rata basis.
From 01.01.2022 you would receive the first normal annual bill). With monthly billing, you will receive a bill for one month in advance.
Billing periods
Each subscribed package has a term. We call this the billing period.
Current billing period
You can find the contract term in your bexio account under ‘Settings’ -> Plan and options’ -> in the ‘Overview’ tab
Sample monthly invoice
Your subscription with monthly billing will be charged from 26 December 2020. The billing period begins on 26 December 2020 and lasts 30 days, so it ends on 25 January 2021.
The billing period is shown here:
Sample annual invoice
Your subscription with annual billing will be charged from 26 April 2020. The billing period begins on 26 April 2020 and lasts one year, so it ends on 25 April 2021.
The billing period is shown here:
